Eazzysocial Online Shop Attendant Program
Why This Program?
Why This Program?
Many businesses today operate both in-store and online, on WhatsApp, Instagram, Facebook, Amazon, Jiji, and more.
But your typical shop assistant isn’t trained to manage:
Social media inquiries
Online listings
Customer orders
Digital payments or delivery coordination and more…
This program bridges the gap by equipping attendants with the digital, creative, and operational skills SMEs need to grow and thrive.
What Your Online Shop Attendant Will Be Trained to Do
Social Media Management
Posting content, responding to DMs and comments, keeping your online pages active and engaging
Customer Service
Taking and tracking orders via WhatsApp, Facebook, and Instagram
Online Marketplace Management
Listing and updating products on Jiji, Amazon, Tonaton, etc.
Delivery & Dispatch Coordination
Booking delivery riders, updating customers on order status
SMS, WhatsApp & Email Campaigns
Sending sales promos, reminders, and customer follow-ups
Running Paid Ads
Setting up and managing Facebook and Instagram campaigns for product awareness and sales
Digital Customer Support
Handling complaints, refunds, and customer questions professionally
Basic Bookkeeping
Recording sales, expenses, and profit using Excel, Google Sheets, or Wave
Mobile Payment Support
Accepting mobile money, bank transfers, QR code payments, and issuing receipts
Customer Retention Tactics
Sending thank-you messages, birthday wishes, and review requests to encourage loyalty
Basic Administration
Supporting daily business operations—e.g., creating documents, maintaining records, updating databases
Essential Graphic Design
Create basic promotional flyers, price lists, social media posts using Canva or similar tools
AI & Automation Tools
Use chatbots or automation tools to auto-respond to messages, send receipts, or manage stock updates
Who Is This For?
Retail Shops
Retail shops selling via Instagram, Jiji, WhatsApp, TikTok, etc.
Fashion & Beauty
Fashion stores, beauty brands, electronics sellers, food vendors, pharmacies, etc.
Entrepreneurs
Entrepreneurs who need help managing online orders and customer relationships
SMEs
SMEs who need more than just a cashier or sales girl — they need a smart, digital-savvy assistant
Why This Matters
Save Time & Reduce Stress
Save time and reduce daily stress
Boost Online Sales
Boost online sales even when you're offline
Professional Image
Professional image and customer trust
Smarter Record Keeping
Smarter record keeping and order management
Convert Followers
Convert followers and browsers into loyal customers
Our Goal
To train and deploy 10,000+ smart Online Shop Attendants who can manage full digital business operations for retail SMEs and online vendors in Ghana and Africa.
Start Your Free Month Today
Experience the power of our growth program with a full month of free service. No strings attached, no hidden fees.
